FAQs

All FAQs
The certification
Finance
After certification

The certification

What can I get from the certification process?

The certification process may sound daunting, but it is much simpler than you think. Read our ISO certification guide for more information.

Will you do everything for us?

We will contact you throughout the process, but it is important for you to run the project. As a certification body, we will confirm that your company meets certain standards and issue your certificate on behalf of ISO.

What else can you help us?

We can provide you with:

  • Templates from our extensive toolkit;

  • Training-we can provide these internally;

  • Our auditor's advice and guidance throughout the process;

  • A gap analysis service designed to show you what needs to be done to make you an ISO certified company.


Do I need to make significant changes to obtain ISO certification?

You shouldn't need it. Most organizations are already following best practices, so the ISO certification process usually just acknowledges this or makes small adjustments to what you are already doing.

How long does it take to obtain certification?

ISO certification is not a single event, but a continuous process to ensure that your business meets the requirements of its chosen standard. The initial certification depends on how many ISO standards you are trying to achieve and the settings of your organization. However, on average, it takes about 45-60 working days for our customers to obtain certification. After certification, there is a process of continuous improvement and recertification.

Do we have to appoint a quality manager?

Quality managers aim to ensure that the products or services provided by the organization are suitable for their purposes, including legal compliance and customer expectations. You do not need to appoint a quality manager. However, we recommend that you choose a designated representative or coordinator who will be responsible for obtaining certification in your organization.

Do you provide consultation?

If the certification company provides consulting services, there may be a conflict of interest if they subsequently certify the job. Thankfully, you don’t need a consultant to get certified, and many of our clients don’t use consultants. However, if an ISO consultant is right for your business, we can help you find one.

What is the difference between an accredited and unaccredited certification body?

An accredited certification body must conduct a rigorous assessment of its capabilities, methods and quality standards before being approved for certification. As far as we are concerned, we are accredited by UKAS (UK Certification Service), which is recognized by the British government.

Many companies find that unaccredited certification is sufficient to meet their needs. However, organizations that want to view your ISO certificate are becoming more and more interested in organizations that provide certification. By using an accredited certification body (such as our own), you can ensure that your certification is performed correctly and convince your customers that your company meets the most stringent standards.


Can I transfer my certificate to you?

Yes, it’s easy to transfer your certification, you don’t need to wait until the renewal date. You can call our team to discuss your requirements.

Finance

How much does the certification cost?

The cost of certification depends on the size of your organization, how many employees you have, and the criteria by which you want to be certified. Regardless of your size, we always provide a guaranteed fixed certification fee, so you can know the cost in advance.

After certification

How long will my certification last?

Your certificate is valid for three years from the start date, and you will be subject to an annual surveillance audit to make it valid during this period.

What happens if I forget to make an appointment for supervision and review?

Don't worry, our ongoing commitment to you is to ensure that you will not forget. We will keep in touch with you to ensure that everything goes smoothly after certification. We will then contact you three months before your review expires to arrange a date for the visit.

help! Our certification has expired and we need to restart it.

Don't worry, we can help. The fastest way to resolve this issue is to call our customer service team.

We have been certified by others, can you conduct surveillance audits?

certainly! Just call our customer service team and we can provide you with a quote.

The certification

What can I get from the certification process?

The certification process may sound daunting, but it is much simpler than you think. Read our ISO certification guide for more information.

Will you do everything for us?

We will contact you throughout the process, but it is important for you to run the project. As a certification body, we will confirm that your company meets certain standards and issue your certificate on behalf of ISO.

What else can you help us?

We can provide you with:Templates from our extensive toolkit;Training-we can provide these internally;Our auditor's advice and guidance throughout the process;A gap analysis service designed to show you what needs to be done to make you an ISO certified company.

Do I need to make significant changes to obtain ISO certification?

You shouldn't need it. Most organizations are already following best practices, so the ISO certification process usually just acknowledges this or makes small adjustments to what you are already doing.

How long does it take to obtain certification?

ISO certification is not a single event, but a continuous process to ensure that your business meets the requirements of its chosen standard. The initial certification depends on how many ISO standards you are trying to achieve and the settings of your organization. However, on average, it takes about 45-60 working days for our customers to obtain certification. After certification, there is a process of continuous improvement and recertification.

Do we have to appoint a quality manager?

Quality managers aim to ensure that the products or services provided by the organization are suitable for their purposes, including legal compliance and customer expectations. You do not need to appoint a quality manager. However, we recommend that you choose a designated representative or coordinator who will be responsible for obtaining certification in your organization.

Do you provide consultation?

If the certification company provides consulting services, there may be a conflict of interest if they subsequently certify the job. Thankfully, you don’t need a consultant to get certified, and many of our clients don’t use consultants. However, if an ISO consultant is right for your business, we can help you find one.

What is the difference between an accredited and unaccredited certification body?

An accredited certification body must conduct a rigorous assessment of its capabilities, methods and quality standards before being approved for certification. As far as we are concerned, we are accredited by UKAS (UK Certification Service), which is recognized by the British government.Many companies find that unaccredited certification is sufficient to meet their needs. However, organizations that want to view your ISO certificate are becoming more and more interested in organizations that provide certification. By using an accredited certification body (such as our own), you can ensure that your certification is performed correctly and convince your customers that your company meets the most stringent standards.

Can I transfer my certificate to you?

Yes, it’s easy to transfer your certification, you don’t need to wait until the renewal date. You can call our team to discuss your requirements.

Finance

How much does the certification cost?

The cost of certification depends on the size of your organization, how many employees you have, and the criteria by which you want to be certified. Regardless of your size, we always provide a guaranteed fixed certification fee, so you can know the cost in advance.

After certification

How long will my certification last?

Your certificate is valid for three years from the start date, and you will be subject to an annual surveillance audit to make it valid during this period.

What happens if I forget to make an appointment for supervision and review?

Don't worry, our ongoing commitment to you is to ensure that you will not forget. We will keep in touch with you to ensure that everything goes smoothly after certification. We will then contact you three months before your review expires to arrange a date for the visit.

help! Our certification has expired and we need to restart it.

Don't worry, we can help. The fastest way to resolve this issue is to call our customer service team.

We have been certified by others, can you conduct surveillance audits?

certainly! Just call our customer service team and we can provide you with a quote.

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